About Remote Support Invitations

We are committed to providing the best end user support and customer service as possible. We are now able to provide remote support over the internet using a free application called Team Viewer.

Team Viewer is a simple yet powerful application that will safely and securely traverse any router and firewall configuration and allow us to view and control your computer as required. This enables us to resolve issues in a matter of minutes rather than hours and provides the user with the ability to actually see the issues being resolved.

We use Team Viewer where necessary and it would only be used if instructed to do so by iSAMS support. Please simply download the application below and install it onto your computer and follow the instructions displayed on screen.

Download Team Viewer Client

You can find out more information about Team Viewer at: www.teamviewer.com

Last Updated: March 2010